Covid measures

We have summarised the most important details below in order to assist you in making your holiday with us as pleasant as possible.

We recommend taking out European travel insurance.
The insurance offers coverage in the event that you, as an insured customer, cannot begin your holiday or you have to cut it short:
- because you have a high temperature, even if a later test result is negative or you tested positive for COVID-19 without showing any symptoms.
- because you develop COVID-19 symptoms.
- because a close relative or a person living in the same household becomes ill with COVID-19 and your presence is urgently required.
- because a close relative in the common household is sick with COVID-19 and you therefore have to go into quarantine.

If you have any further questions, please do not hesitate to contact us by email, phone or in person.

Cancellation terms

Cancellation up to one month in advance free of charges.

- Cancellation less than 1 month before the date of arrival, 70 % cancellation fee of the agreed total price.
- Cancellation less than 1 week before the date of arrival, 90 % cancellation fee of the agreed total price.

Cancellation policy and terms and conditions: The regulations stipulated by the Austrian hotel contract conditions, (Österreichische Hotelvertragsbedingungen (ÖHVB)) will be applied. The regulations are subject to change.

In the case of lockdown or other restrictions, (if arrival is not possible due to closed borders, closed hotels, or closing of the valley), there will, of course, be no cancellation charges.
We recommend taking out European travel insurance.

Measures in the house

- All surfaces of the rooms are disinfected before arrival.
- Surfaces such as handrails in the staircase, door handles, front door, ... are disinfected several times a day.
- The disinfectant dispenser is located in the entrance area.
- As long as the Covid measures are active, access to Neder is only possible for registered house guests.
- A mouth and nose protection according to the current regulations is recommended.


Follow the distance rules and wash or disinfect your hands several times a day.

You can read about the measures taken by the cable cars at this link.

Ischgl in Winter

The ski metropol in the alps offers the most modern lifts and the best pistes. And even the cuisine and Après Ski are an experience.

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Ski school Ischgl

Ischgl ski school offers tailor-made ski and snowboarding lessons, for all levels; beginner, intermediate and advanced. Freeride courses are also available.

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How to find us

To get to Ischgl, take the S16 expressway to the junction Pians - Paznauntal - Ischgl. Then follow the B188 to Ischgl, at the petrol station turn left and you are there!

Route planner